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Enterprise SaaS Founding Designer

Designing a product surface for external contributors — suppliers, partners, third-party data providers — to participate in enterprise compliance workflows without being internal platform users. Two radically different mental models, one system.

My Role Founding Product Designer
Sole designer on the team

Company Carboledger
Enterprise B2B SaaS, sustainability compliance

Team 4 people total
1 designer (me), 2 engineers, 1 founder

Constraints GDPR · SOC II
ISO 27001

>95% Reduction in enterprise request turnaround

8 hrs Down from 6–8 weeks per request cycle

470 hrs Coordination overhead eliminated per cycle

~80% Adoption rate across enterprise users

06 Reflection

What I would do differently

[Placeholder — One honest paragraph. What did you miss? What took longer than it should have? What would you change if you started again? This is optional but it is the most credible paragraph in a case study.]

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